"He's a straight-shooter, fair and honest. He listened. He picked up the phone almost every time we called him (which was a lot!), but if he missed a call he returned it promptly-- usually within just a few minutes."
Steve and Mary East of Churchville
"the quality of being honest and fair"
Unlike many home manufacturers who use "package" pricing, our contracts are very explicit and spell
out details about your project down to the number of television jacks and faucet brands. There will
be no surprises with us telling you, "No, that's not included." If you do make changes along the
way, the cost of those extra items will be discussed and documented before proceeding. If the
project costs more than estimated, we want to assure you that it will be because you wanted more
and not because we demanded more.
Treating people right also means responding quickly and
thoughtfully to their concerns and questions. Customers have Darrell's cell phone number and can
reach him most any time. Your concerns are our concerns.